Shipping & Delivery
Shipping & Delivery
Free Shipping is Wonderful! For a limited time, any order qualifies for free shipping as long as it's within the United States of America!
When will my order be processed?
All orders are handled and shipped out from our warehouses in China. These orders will be shipped by China Post, free shipping and by Fedex or USP Super Express Shipping.
We process orders between Monday and Friday. Orders will be processed within 24/72 hours from the order date and shipped the next day after the processing day.
How long will it take to receive my order?
Once you place your order, please allow 3 business days to process your orders. After that, it will take 15-20 business days for delivery free shipping by China Post, and 10 business days for delivery by Fedex OR USP super express shipping.
The customer must provide us with a correct and complete delivery address. In the event that this is not the case, we are not liable for attributable delays. In this case, if the transport company returns his order, the customer will not be able to cancel his order. The customer will have to provide us again a complete and valid address in which to receive their order.
INTERNATIONAL SHIPPING.
Countries We Ship To;
Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, and, United Kingdom.
Please note; LUNE EST BELLE is not responsible for customs, duties or tax fees incurred on international deliveries.
INTERNATIONAL TAXES & DUTIES
You may be charged import duties and taxes by your local customs authority when your parcel is received into your country. Duties rates vary depending on the value of the goods, what they are made of and where they are made. Importantly, all countries have different rules regarding this so we are unable to tell you exactly what duties you may be required to pay as this is determined on import by customs officials. You will not always be required to pay duties or import tax, but it is important that you make yourself aware of the duties and thresholds that may apply in your country in case you are charged to avoid any surprises. We have highlighted some customs websites to refer to before purchasing below.
Please note; if you decide not to pay import taxes or duties and choose to reject the parcel, you will not be refunded for your order.
If you have any questions regarding shipping & delivery, please feel free to contact us at luneestbelle.inquiry@gmail.com anytime! We are always here for you.